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The home of board level conversation for multichannel retail.

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Venue: The Customer [clear filter]
Wednesday, October 16
 

11:20am

Chairman’s introduction - Dr Mike Baxter, Saleslogiq The Customer Stream Keynote: Tailoring the online journey to create a personalised customer experience The Customer

11:55am

Joining up the touchpoints and adding value The Customer

12:30pm

Staying ahead of the online retail game through collaboration The Customer

2:00pm

Stream keynote: Delight your omni-channel shoppers with a personalisation strategy beyond traditional commerce The Customer

2:35pm

Panel Discussion – Internet Retailing In Store The Customer

3:55pm

Service as a key differentiator The Customer

4:30pm

Closing keynote: Challenging the future The Customer