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Venue: The Customer [clear filter]
Wednesday, October 16
 

11:20am BST

Chairman’s introduction - Dr Mike Baxter, Saleslogiq The Customer Stream Keynote: Tailoring the online journey to create a personalised customer experience The Customer

11:55am BST

Joining up the touchpoints and adding value The Customer

12:30pm BST

Staying ahead of the online retail game through collaboration The Customer

2:00pm BST

Stream keynote: Delight your omni-channel shoppers with a personalisation strategy beyond traditional commerce The Customer

2:35pm BST

Panel Discussion – Internet Retailing In Store The Customer

3:55pm BST

Service as a key differentiator The Customer

4:30pm BST

Closing keynote: Challenging the future The Customer