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Chairman’s Introduction - Ian Jindal (Internet R...
Sir Stuart Rose (Ocado and Dress... 9:10am - 9:40am
Keynote session 9:10am - 9:40am
Laura Wade-Gery (Marks & Spencer... 9:40am - 10:10am
Keynote session 9:40am - 10:10am
Ilan Benhaim (Vente-Privee) 10:10am - 10:40am
Chairman’s introduction - Emma Robertson, Transf...
Stream Keynote: Stop sending ema... 11:20am - 11:50am
Risks and opportunities in the global economy
Simplifying the interfaces to cl... 12:30pm - 1:00pm
Stream Keynote: Delivering custo... 2:00pm - 2:30pm
Panel Discussion – International 2:35pm - 3:15pm
Simplifying IT for omnichannel 3:55pm - 4:25pm
Closing keynote: Challenging the... 4:30pm - 5:00pm
Stream Keynote: Tailoring the on... 11:20am - 11:50am
Chairman’s introduction - Dr Mike Baxter, Salesl...
Joining up the touchpoints and a... 11:55am - 12:25pm
Staying ahead of the online reta... 12:30pm - 1:00pm
Stream keynote: Delight your omn... 2:00pm - 2:30pm
Panel Discussion – Internet Retailing In S... 2:35pm - 3:15pm
Service as a key differentiator 3:55pm - 4:25pm
Chairman’s introduction - Ray Fowler, Ernst & Yo...
Stream Keynote: Implementing a g... 11:20am - 11:50am
Creating a seamless Consumer-Driven Shopping Exp...
The Connected Future 12:30pm - 1:00pm
Stream Keynote: How to keep up w... 2:00pm - 2:30pm
Panel Discussion – A reality check for mob... 2:35pm - 3:15pm
Please sir, can I have more (cha... 3:55pm - 4:25pm
Workshop 1: Launch your marketpl... 11:20am - 11:50am
Workshop 5: Responsive Design: D... 2:00pm - 2:30pm
Workshop 2: Cross-channel Succes... 11:20am - 11:50am
Workshop 6: Delivering a multich... 2:00pm - 2:30pm
Workshop 3: Building Online Stor... 11:20am - 11:50am
Workshop 7: How can you easily a... 2:00pm - 2:30pm
Workshop 4: How to capitalise on... 11:20am - 11:50am
Workshop 8: Maintain a low total... 2:00pm - 2:30pm
