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Wednesday, October 16 • 11:55am - 12:25pm
Joining up the touchpoints and adding value

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Jeremey Fennell will share insight into how Dixons Retail is turning customer insight from multiple touchpoints including consumer research, online analytics and store exit studies, into commercial strategy to drive forward its service offerings and add value as a multichannel specialist.

Speaker: Jeremy Fennell, Ecommerce Director, Dixons Retail

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Jeremy Fennell

Ecommerce Director, Dixons Retail

Wednesday October 16, 2013 11:55am - 12:25pm BST
The Customer Novotel London West 1 Shortlands, London W6 8DR

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