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The home of board level conversation for multichannel retail.
Wednesday, October 16 • 11:55am - 12:20pm
Creating a seamless Consumer-Driven Shopping Experience with Omni-Channel

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The new shopping paradigm is being driven by the consumer, and the consumer does not care about channels! A positive shopping experience requires a consistent experience for the consumer, regardless of whether that shopping experience is taking place in the store, at their home, or on their mobile device. Today’s consumer also expects to be able to start the shopping experience in one channel and be able to continue the same shopping experience in another channel. In this session, we will discuss best-practices to help you move faster to deliver a seamless shopping experience for your customers, as well as review examples of how this is being delivered to consumers today.

Speaker: Jamus Driscoll, General Manager - EMEA, Demandware

Speakers
avatar for Rob Garf

Rob Garf

VP Product & Solutions Marketing, Demandware
VP Product & Solutions Marketing, Demandware
avatar for Alessio Rossi

Alessio Rossi

VP, Interactive and E-Business Marketing, Lancome USA
VP, Interactive and E-Business Marketing, Lancome USA


Wednesday October 16, 2013 11:55am - 12:20pm
The Industry Novotel London West 1 Shortlands, London W6 8DR

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