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Wednesday, October 16 • 2:00pm - 2:30pm
Stream keynote: Delight your omni-channel shoppers with a personalisation strategy beyond traditional commerce

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During this session, learn insight into integrating personalisation throughout the customer shopping path by consolidating data sources to support your organisation’s digital strategy. Leverage key channels to build out individualised content personalisation and product recommendations that drive engagement and loyalty.

Speaker: Elias Mouybayed, Head of Sales EMA, Certona

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Elias Mouybayed

Head of Sales EMA, Certona

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Stream 1 Sponsor

Wednesday October 16, 2013 2:00pm - 2:30pm BST
The Customer Novotel London West 1 Shortlands, London W6 8DR

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